Shipping Policy – Musical Satans
Effective Date: [Add Date]
Website: https://musicalsatans.com
Thank you for shopping with Musical Satans. This Shipping Policy explains how we handle order processing, shipping, and delivery.
1. Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may be slightly delayed.
2. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or promotions.
3. Delivery Time
- Estimated delivery time: 5–10 business days across India.
- Delivery time may vary depending on your location and courier service.
Please note:
- Remote areas may take longer
- Unexpected delays may occur due to weather, logistics, or other external factors
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via Email/SMS
- You can track your order using the courier partner’s website
5. Shipping Partners
We use trusted third-party courier services to ensure safe and timely delivery.
6. Incorrect Address
- Customers must provide accurate shipping details
- We are not responsible for delivery issues caused by incorrect or incomplete addresses
If an order is returned due to wrong address:
- Re-shipping charges may apply
7. Delayed or Lost Orders
- If your order is delayed beyond the expected timeframe, please contact us
- In rare cases of lost shipments, we will investigate with the courier partner
Resolution may include:
- Replacement
- Refund (if applicable)
8. Damaged Package
If you receive a damaged package:
- Record an unboxing video (recommended)
- Contact us within 48 hours with proof
We will arrange replacement or refund after verification.
9. Cash on Delivery (COD)
- COD may be available on selected orders
- We reserve the right to restrict COD for certain locations or high-value orders
10. International Shipping
Currently, we do not offer international shipping (can update in future).
11. Contact Us
For any shipping-related queries:
📧 Email: support@musicalsatans.com
🌐 Website: https://musicalsatans.com